About Us

A Team That Understands You

Helping You Live With Clarity and Confidence

We’re a team of experienced health professionals who’ve spent years working in a variety of settings—from hospitals and emergency departments to community mental health and crisis response teams. Our backgrounds include mental health nursing, social work, and clinical support, giving us a unique understanding of the complexities of mental health care. With this diverse experience, we’re equipped to offer practical, compassionate support that genuinely makes a difference in people’s lives.

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Mission

Our mission is to provide person-centred, high-quality support that empowers people living with a mental health condition to lead fulfilling lives. We focus on enhancing quality of life by helping people build independence, feel more in control, and achieve their personal recovery goals.

Vision

Reach Out's vision is to be recognised as a trusted service that provides holistic care, supporting people with mental health challenges to take ownership of their lives and create a brighter future filled with possibility and confidence.

What Guides Us

Reach Out Health Services Values

Respect

We value the dignity and uniqueness of every person. We honour their choices and support their right to grow, learn, and be heard—always approaching each interaction with empathy and understanding.

Inclusiveness

We embrace diversity and create a welcoming environment where everyone feels valued and safe. Our services are designed to meet the needs of people from all walks of life, recognising and celebrating differences.

Honesty and Integrity

We believe in communicating openly and transparently in everything we do. Building trust is key, and we strive to always act in the best interests of those we support, with honesty and authenticity.

Continuous Improvement

We’re committed to learning, growing, and finding new ways to deliver the best possible care. By reflecting on our experiences, we aim to continually enhance our knowledge, skills, and services.

Accountability

We take responsibility for every action, decision, and outcome. We hold ourselves to high standards, ensuring that the care we provide consistently meets the needs and expectations of the people we support.

The People Behind REACH OUT HEALTH SERVICES

Consistent, Experienced Support

Our team has worked in hospitals, emergency settings, and the community, giving us a solid foundation in handling complex mental health needs. We also know the NDIS inside-out, so we’re able to help you navigate your plan and get the most out of your supports. Here’s what sets us apart:

Multilingual Team

We speak English, Mandarin, Cantonese, Hindi, and Punjabi, making it easy to communicate and connect across different cultures.

Specialised Mental Health Experience

Our team has decades of combined experience in mental health, including crisis response, inpatient care, and community support, which helps us support people with complex needs confidently.

Focus on Recovery

We’ve helped people achieve their personal recovery goals by using proven strategies that build confidence and resilience, making sure each person feels heard and supported along the way.

Ready to Chat?

Let’s See How We Can Help

We’d love to learn more about your needs and see if we’re the right fit for you. Get in touch for a free, no-obligation consultation, and let’s explore how we can support you on your terms.

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ABN: 61 660 612 555

Phone

0411 225 868

Email

info@reachouthealthservices.com.au

Address

PO Box 747

Endeavour Hills VIC 3802

Quicklinks

We are dedicated to being effective advocates for people with disabilities, striving to eliminate discrimination in all its forms. We recognise the diverse challenges faced by those at the intersection of multiple systems of discrimination. Together, we commit to creating a more accessible and equitable environment for all.

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